FAQs

 

Booking / Attending a Virtual Conference

 

Booking / Attending a Live Conference

 

 

 


Booking / Attending a Virtual Conference

 

How will the Virtual Conference be facilitated?

PDP has commissioned a dedicated events platform provider to facilitate the running of the Conference so delegates can enjoy a full virtual experience. This includes access into a virtual Conference Hall, an Exhibition Hall (to view the services/products on offer from our sponsors) and Delegate Lounge (an online facility to communicate to other attendees). The Presentations will be streamed online through the platform to a set agenda so you will need to ensure you have access in good time before the Conference commences.

 

What is included with my Conference place?

Your booking gives you access to all the Speakers Presentations from Day 1 which will be streamed on the day. You will also be given full access to a suite of newly-recorded webinars which have been produced exclusively for PDP's Annual Conference (these can be viewed 'on-demand' so there is no need to view all webinars within one day).

 

How will I be given access to the Conference platform?

We will be sending out joining instructions a few days before the conference. Theis will outline exactly how to access the portal along with your own personal login credentials. We will also provide a full agenda for the Speakers Presentations to ensure you are prepared for when the streaming begins.

 

Can I partake in the Conference with a tablet or mobile device?

Indeed. The platform is configured to run on laptops, PCs and most mobile devices. As the platform is accessed through a web browser, you will need a strong and stable internet connection.

 

I have already booked to attend the Live Conference in-person. What should I do?

Please contact our Head Office so we can discuss this with you.

 

What types of payment do you accept?

To protect our colleagues in light of the restrictions around COVID, we are currently only accepting payment by BACs.

 

Can we pay for the conference course by credit/debit card?

PDP does not currently accept payments by card.

 

Is a discount available for multiple delegates attending the same conference?

Indeed. Multiple-delegates and Group discounts are available. For more information, view the Fees webpage here.

 

Can I reserve a place while I wait for a Purchase Order number to be raised that I need you to include on the invoice?

PDP does not accept provisional bookings. Your booking is confirmed when we send you an invoice. If you need us to include a PO number on your invoice, please supply us with this information at the time of booking.

 

What happens if I need to cancel my conference place?

Please see the ‘Terms’  for information on course cancellations.

 

 

 

 

Booking / Attending a Live Conference

 

Where will the conference be held?

PDP Conferences take place in high quality central city hotel venues, or at the premises of our partner firms. In London, hotel venues are always located within a short distance of a major Central London tube station. In other cities conferences take place within a short distance of a major mainline railway station. Full joining instructions, including a map and directions, will be sent to all delegates two weeks prior to the event.

 

Is lunch included?

Yes, lunch is included for all delegates at all PDP conferences.

 

What types of payment do you accept?

We accept payment by cheques and bank transfers.

 

Can we pay for the conference course by credit/debit card?

PDP does not currently accept payments by card.

 

Is a discount available for multiple delegates attending the same conference?
Yes, (where applicable) discounts are available for multiple delegates attending from your organisation on the same conference. Standard discounts are 10% for the 2nd delegate, and 15% for each of the 3rd and subsequent delegates, although different discounts may be notified on this website for certain events. The discount will be applied to the least expensive booking in each case.

 

Can I reserve a place while I wait for a Purchase Order number to be raised that I need you to include on the invoice?

PDP does not accept provisional bookings. Your booking is confirmed when we send you an invoice. If you need us to include a PO number on your invoice, please supply us with this information at the time of booking.

 

What happens if I need to cancel my conference place?

Please see the ‘Terms’  for information on course cancellations.

 

Can I get CPD Points for attending a Conference?

Yes, each conference is accredited for CPD purposes. See the relevant conference brochure or web page for a note of the number of CPD points.

 

Is there a dress code?

There is no dress code for conference events. Most people choose to dress 'smart casual'.

 
 

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